FAQ
FREQUENTLY ASKED QUESTIONS

International logistics and transportation is an industry with high professional requirements. Due to various modes of transportation and various service combinations, customers often feel confused and have some questions. We have collected and sorted out some questions that customers often ask, including transportation mode, transportation price, transportation time, customs clearance, delivery and so on. Next, we will select some representative questions to answer for customers.

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n international trade, DDP refers to tariff prepayment, but in international transportation, it has a richer meaning. If a transportation line belongs to DDP service, it usually means that the service includes double customs clearance, tariff package and delivery to the door. DDP express, air transportation, sea transportation, railway and truck in our transportation system all belong to this category. The difference between DDU and DDP services is mainly reflected in tariffs. The quotation of DDU services does not include tariffs. The recipient needs to pay tariffs by itself, and the customs clearance company of the service will only assist the recipient in customs clearance. Relevant customs clearance materials and fees need the cooperation of the recipient to provide and pay.

Both belong to international express services. DHL, UPS, FedEx, TNT and Aramex have their own characteristics. DHL has excellent stability and is more prominent during the epidemic. However, UPS has more advantages in terms of bulk transportation price. FedEx and TNT are comprehensive players, which have shown outstanding advantages in some countries, For example, the service coverage of TNT service in Australia is even better than that of DHL. Aramex is a unique express service. At present, its main service areas are the Middle East, North Africa and some Asian countries.

Normally, the required market for air transport services is the shortest, but air transport services include rich contents. Express, air to airport and DDP air transport lines are all air transport services. In terms of timeliness, if the recipient is convenient to pick up the goods, the timeliness of air transportation to the airport is very fast. Direct flights usually arrive at the destination airport in about 1-2 days; However, if the recipient needs to deliver to the door, the performance of express service in timeliness is more prominent. It is worth noting that if you do not have the ability of customs clearance, DDP air transportation service will be your best choice.

Not all countries have railway transportation, and the seasonal impact must be considered in their timeliness performance. On the one hand, under normal weather conditions, the timeliness of railway transportation will be one week to ten days faster than that of sea transportation; On the other hand, if winter comes, the railway transportation may be affected by the heavy snow weather, resulting in serious delays. Therefore, even if there are many similarities between the two, you still need to choose carefully. In addition, railway transportation also needs to consider the impact of port congestion, and the port congestion delay of shipping is particularly common during the epidemic.

They are important DDP shipping companies from China to the United States. There is little difference between the two in terms of sea transportation time. Usually, Zim will be 1-2 days slower than Matson, but there are differences between the two shipping companies’ docks in the United States. Matson mainly stops at Long Beach port and Zim mainly stops at Los Angeles. From the recent performance of both, due to the slow unloading operation of the US terminal, Matson obviously has better timeliness performance. At present, the overall timeliness can be half a month faster than Zim.

The cost performance of the line depends on your transportation needs. If you require speed and hope to receive the goods as soon as possible, now air transportation is more suitable for you, although it is more expensive. However, if you have reserved sufficient transportation time, you can directly compare transportation prices. Intuitively speaking, shipping to port is the way with the lowest bulk transportation cost, followed by DDP shipping service based on it and DDP railway service with similar timeliness. Finally, there is a comprehensive player, DDP truck service.

In traditional transportation, destination operations such as customs clearance and tariff payment need to be completed by the recipient. However, with the global trade explosion, especially the rapid development of international e-commerce, the renewal of customs clearance services by some customers has also increased. Some customers do not have the ability of customs clearance and do not want to pay expensive customs clearance company fees; Another part of customers are remote e-commerce stores, and there are no personnel who can operate customs clearance at all. At this time, we will recommend you to choose our company’s DDP transportation services. These channels are double clearance, tariff package and door-to-door. You can send the goods directly to the recipient or Amazon warehouse, which is very suitable for e-commerce sellers such as Dropshipping and Amazon.

n the door-to-door transportation service, delivery is the last and most important link. If the delivery cannot be completed successfully, the whole transportation cannot be completed. Therefore, it is important to select the right delivery service. At present, the delivery of express service is directly completed by express companies, while the delivery of special line service belongs to the tail operation, that is, sorting and delivery in the destination country, so there are more diversified choices. At present, the delivery of special line services includes the delivery of mainstream express, with ups as the mainstream; Local logistics delivery, such as GSL and DPD in Europe; As well as truck delivery, special line services in Europe and North America, many of which have supporting truck delivery services.

n the door-to-door transportation service, delivery is the last and most important link. If the delivery cannot be completed successfully, the whole transportation cannot be completed. Therefore, it is important to select the right delivery service. At present, the delivery of express service is directly completed by express companies, while the delivery of special line service belongs to the tail operation, that is, sorting and delivery in the destination country, so there are more diversified choices. At present, the delivery of special line services includes the delivery of mainstream express, with ups as the mainstream; Local logistics delivery, such as GSL and DPD in Europe; As well as truck delivery, special line services in Europe and North America, many of which have supporting truck delivery services.

In principle, all special lines have delivery services, but in some countries, the delivery cost is too high because the local logistics system is not perfect, or the land area is large, so it is simplified to pick up the goods from the pick-up point. For example, for Nigeria’s special line in Africa, local logistics is not enough to support delivery, which is usually carried by Lagos; Russia’s special line is usually picked up by Moscow due to its large local area and high delivery cost.

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